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GENERAL 常见问题解答

Online Shopping

How do I shop online at 喂食器 Pet Supply?

  • You can shop our full catalog at feederspetsupply.com

Should I setup up an online store account?

  • 你可以设置一个免费的网上商店帐户,或者作为客人购物.
  • By creating an online store account, 您可以轻松地管理您的所有帐户细节,以及资格的自动订购和自动订购的好处.

我的网上购买是否继续符合喂食器宠物供应奖励计划的资格?

  • 是的. 在线订单自动获得奖励积分,就像在店内购买一样. Any eligible food, 垃圾和床上用品的购买也将被添加到您的频率列表中, so you can continue to earn free products.
  • If you have an account setup with our online store, 确保您在线账户上的电话号码与您用于奖励账户的电话号码相匹配.
  • If you are shopping as a guest, 当您完成购买时,请输入附加到您的奖励帐户的电话号码.

Can I use coupons?

  • If you’ve earned coupons through the 奖励 program, the coupons will be applied automatically at the time your order is being prepared and picked at the store; however the coupons will apply after your online payment was made. Your payment will be refunded for the value of the coupon.
  • 在这个时候,韦德注册平台安卓版不能采取制造商优惠券或任何其他优惠券在线.

Will the sale prices in the store be the same online?

  • 广告上的折扣和特价在网上和商店里是一样的. Occassionally, we may offer an "online only" promotion on our website, but it will be clearly designated as "online only.”也, 某些需要多个项目才能获得资格的促销优惠可能无法在线提供.

If I have any questions, who should I contact?

How would I return something I purchased online?

  • All returns must be processed in-store only. 网上购买的商品也适用与店内购买相同的退款政策

首页 Delivery 常见问题解答

Wondering if your address is eligible for home delivery? Click here

Is 首页 Delivery available where I live?

  • 送货到家一般在10英里内,韦德注册平台安卓版的任何位置. Wondering about your location? Please reference our Delivery Eligibility 页面.

How do I place an order for 首页 Delivery?

  • 在结帐期间,为您希望交付的任何项目选择送货上门.

On what days do you deliver?

  • 除复活节、感恩节和圣诞节外,每天都有送货上门服务.

At what times do you deliver?

  • Orders are typically delivered between 2 pm and 7 pm. In rare cases, 交通问题或恶劣天气等不可预见的情况可能会延误你的送货. If so, we will notify you about your delivery status.

Is there a cutoff time for 首页 Delivery?

  • 在正常时间下午2点之前收到的订单通常会在当天下午7点前送达.
  • 下午2点以后收到的订单将于下一个常规送货日下午7点前送达.

Is 首页 Delivery free?

  • 首页 Delivery is free for all purchases over $39 (before tax).
  • 所有其他订单(低于税前39美元)将收取4美元.95 delivery fee.

Is there a minimum purchase for 首页 Delivery?

  • No.

What if I'm not home?

  • If you are not able to answer your door when we knock, the order will be placed neatly near the front door, unless you provided other instructions at checkout.
  • If you are home, 送货司机会把订单送到你家门口,但他们无法进入你家.

Curbside Pickup and In-Store Pickup 常见问题解答

Is Curbside Pickup and In-Store Pickup offered where I shop?

  • 是的, both options are available at all of our locations.

Are these Pickup services available every day?

  • 是的, except for Easter, Thanksgiving, 圣诞节或任何一天,商店可能因特殊情况而关闭.

How do I order for Curbside or In-Store Pickup?

  • 在结帐期间,选择店内取货为任何项目您想要取.
  • 你将根据你当前的位置分配一个商店,但你可以在结账时改变你的首选商店.

Can you explain how Curbside Pickup and In-Store Pickup work?

  • When you place an order online, choose In-store Pickup. 一旦你的订单被商店收到并准备好取货, you'll receive an email from us.
  • When you arrive at the store to pick up your order, 你可以打电话给韦德注册平台安卓版,韦德注册平台安卓版会把它送到你的车上,或者你可以到店里来取.

Once I place my order, when will it be ready for Pickup?

  • 一旦韦德注册平台安卓版收到您的订单,通常需要两个小时来准备取货. 当您的订单准备好时,您将收到韦德注册平台安卓版的电子邮件通知.

Is there a cutoff time for Pickup services?

  • 只要韦德注册平台安卓版在关门前两小时收到你们的订单, your order will be ready for pickup that day.
  • If you've placed an order within two hours of closing, 您的订单将准备好时,商店开门的下一个营业日.
  • If you placed an order outside of store hours, 您的订单在下一个营业日营业两小时后就会准备好.

Is Curbside Pickup and In-Store Pickup free?

  • 是的, they're free services. 这些服务没有额外的费用,也没有最低购买要求.

AutoOrder 常见问题解答

What is AutoOrder?

  • 自动订购是一种方便的方式,让您的宠物最喜欢的项目交付给您的时间表,您选择. You can modify your AutoOrders at any time.

Why should I choose AutoOrder?

  • 自动订购是购买宠物产品最方便、最安全的方式.
  • Save 35% on your first AutoOrder order, up to $35 in savings.
  • Save 5% on all subsequent AutoOrder orders.

How do I schedule an AutoOrder?

  • 首先,你需要在韦德注册平台安卓版的网上商店设置一个免费帐户. 您为您的在线帐户输入的电话号码应该与您为您的奖励帐户使用的电话号码相匹配.
  • When checking out, select AutoOrder for any item you wish to schedule.
  • You’ll be able to customize the time frame between deliveries.
  • When your scheduled delivery date arrives, 您将收到电子邮件通知您的订单何时发货和何时发货.

Can AutoOrder be scheduled for a Curbside or In-Store Pickup?

  • 是的, 您可以有您最喜欢的项目付款,并准备在最方便的日期提取您. When purchasing an item, just click on Auto-Delivery.
  • 每次您的订单准备好取货时,您都会收到一封电子邮件确认.
  • 您的订单将支付和准备在您方便,在您选择的日期取货.

How do I change my AutoOrder schedule or details?

  • 您可以在任何时候通过登录您的帐户来更改您的自动订购设置. To apply changes to your next delivery, 您需要在预定交付时间之前至少48小时提交这些更改.

Is AutoOrder Free?

  • AutoOrder is free for Curbside and In-Store Pickup. It’s also free on all 首页 Deliveries over $39. 首页 Deliveries under $39 are subject to a $4.95 delivery fee

Online Shopping

How do I shop online at 喂食器 Pet Supply?

  • You can shop our full catalog at shop.cetinkorkut.net

Should I setup up an online store account?

  • 你可以设置一个免费的网上商店帐户,或者作为客人购物.
  • By creating an online store account, 您可以轻松地管理您的帐户详细信息以及资格的自动交付.

我的网上购买是否继续符合喂食器宠物供应奖励计划的资格?

  • 是的. 在线订单自动获得奖励积分,就像在店内购买一样. Any eligible food, 垃圾和床上用品的购买也将被添加到您的频率列表中, so you can continue to earn free products.
  • If you have an account setup with our online store, 确保您在线账户上的电话号码与您用于奖励账户的电话号码相匹配.
  • If you are shopping as a guest, 当您完成购买时,请输入附加到您的奖励帐户的电话号码.

Can I use coupons?

  • If you’ve earned coupons through the 奖励 program, 这些将在您的订单在商店被挑选时自动应用, but after your online payment was made. Your payment will be refunded for the value of the coupon.
  • 在这个时候,韦德注册平台安卓版不能采取制造商优惠券或任何其他优惠券在线.

Will the sale prices in the store be the same online?

  • 广告上的折扣和特价在网上和商店里是一样的. 然而, 某些需要多个项目才能获得资格的促销优惠可能无法在线提供.

If I have any questions, who should I contact?

How would I return something I purchased online?

  • All returns must be processed in-store only. 网上购买的商品也适用与店内购买相同的退款政策

首页 Delivery 常见问题解答

Wondering if your address is eligible for home delivery? Click here

Is 首页 Delivery available where I live?

  • 送货到家一般在10英里内,韦德注册平台安卓版的任何位置. Wondering about your location? Please reference our Delivery Eligibility 页面.

How do I place an order for 首页 Delivery?

  • 在结帐期间,为您希望交付的任何项目选择送货上门.

On what days do you deliver?

  • 除复活节、感恩节和圣诞节外,每天都有送货上门服务.

At what times do you deliver?

  • Orders are typically delivered between 2 pm and 7 pm. In rare cases, 交通问题或恶劣天气等不可预见的情况可能会延误你的送货. If so, we will notify you about your delivery status.

Is there a cutoff time for 首页 Delivery?

  • 在正常时间下午2点之前收到的订单通常会在当天下午7点前送达.
  • 下午2点以后收到的订单将于下一个常规送货日下午7点前送达.

Is 首页 Delivery free?

  • 首页 Delivery is free for all purchases over $39 (before tax).
  • All other orders will be charged a $4.95 delivery fee.

Is there a minimum purchase for 首页 Delivery?

  • No.

What if I'm not home?

  • If you are not able to answer your door when we knock, the order will be placed neatly near the front door, unless you provided other instructions at checkout.
  • If you are home, 送货司机会把订单送到你家门口,但他们无法进入你家.

Curbside Pickup and In-Store Pickup 常见问题解答

Is Curbside Pickup and In-Store Pickup offered where I shop?

  • 是的, both options are available at all of our locations.

Are these Pickup services available every day?

  • 是的, except for Easter, Thanksgiving, 圣诞节或任何一天,商店可能因特殊情况而关闭.

How do I order for Curbside or In-Store Pickup?

  • 在结帐期间,选择店内取货为任何项目您想要取.
  • 你将根据你当前的位置分配一个商店,但你可以在结账时改变你的首选商店.

Can you explain how Curbside Pickup and In-Store Pickup work?

  • When you place an order online, choose In-store Pickup. 一旦你的订单被商店收到并准备好取货, you'll receive an email from us.
  • When you arrive at the store to pick up your order, 你可以打电话给韦德注册平台安卓版,韦德注册平台安卓版会把它送到你的车上,或者你可以到店里来取.

Once I place my order, when will it be ready for Pickup?

  • 一旦韦德注册平台安卓版收到您的订单,通常需要两个小时来准备取货. 当您的订单准备好时,您将收到韦德注册平台安卓版的电子邮件通知.

Is there a cutoff time for Pickup services?

  • 只要韦德注册平台安卓版在关门前两小时收到你们的订单, your order will be ready for pickup that day.
  • If you've placed an order within two hours of closing, 您的订单将准备好时,商店开门的下一个营业日.
  • If you placed an order outside of store hours, 您的订单在下一个营业日营业两小时后就会准备好.

Is Curbside Pickup and In-Store Pickup free?

  • 是的, they're free services. 这些服务没有额外的费用,也没有最低购买要求.

Auto-Delivery 常见问题解答

What is Auto-Delivery?

  • 自动送货是一种方便的方式,让您的宠物最喜欢的项目交付给您在您选择的时间表. You can modify your Auto-Deliveries at any time.

Why should I choose Auto-Delivery?

  • 自动送货是购买宠物产品最方便、最安全的方式.
  • 在您的第一个自动交付订单上节省35%,最多节省35美元.
  • Save 5% on all subsequent Auto-Delivery orders.

How do I schedule an Auto-Delivery?

  • 首先,你需要在韦德注册平台安卓版的网上商店设置一个免费帐户. 您为您的在线帐户输入的电话号码应该与您为您的奖励帐户使用的电话号码相匹配.
  • When checking out, select Auto-Delivery for any item you wish to schedule.
  • You’ll be able to customize the time frame between deliveries.
  • When your scheduled delivery date arrives, 您将收到电子邮件通知您的订单何时发货和何时发货.

路边取货或店内取货可以安排自动送货吗?

  • 是的, 您可以有您最喜欢的项目付款,并准备在最方便的日期提取您. When purchasing an item, just click on Auto-Delivery.
  • 每次您的订单准备好取货时,您都会收到一封电子邮件确认.
  • 您的订单将支付和准备在您方便,在您选择的日期取货.

How do I change my Auto-Delivery schedule or details?

  • 您可以通过登录您的帐户随时更改您的自动交付设置. To apply changes to your next delivery, 您需要在预定交付时间之前至少48小时提交这些更改.

Is Auto-Delivery Free?

  • Auto Delivery is free for Curbside and In-Store Pickup. It’s also free on all 首页 Deliveries over $39. 首页 Deliveries under $39 are subject to a $4.95 delivery fee